Community

• Everyone is welcome at The Studio. We strive to create a supportive, respectful, and inclusive environment where every participant feels comfortable and encouraged.

• Please treat fellow clients, teachers, and our space with kindness and respect.

Age Minimum

• Participants must be at least 16 years old to attend regular group classes unless otherwise approved by The Studio.

Waiver & Release

• All participants must complete and sign The Studio waiver before attending their first class or private session.

Safety & Wellness

• Please let your teacher know about any injuries, medical conditions, or concerns before class so they can help you practice safely.

• If you're feeling unwell, please stay home to help protect yourself and others.

• Arrive well-hydrated and nourished before class.

How to Join: Fit by Wix

• Download Fit by Wix app in the Apple or Android store.

• Use code FST06D to join.

• If using Apple to log in, do NOT hide your email address.

• Once logged in, purchase your class plan, then be sure to book your spot in class.

• 10-pack includes a one-time 10% discount to use in The Shop during the season in which the plan was purchased. Does not apply to sale items.

• Clients are responsible for booking, canceling, and managing reservations through the Fit by Wix app.

• Email hello@thestudiofiny.com to book a 1:1 or group private session.

Arrival & Departure

• Please arrive a few minutes early so class can begin on time.

• If you arrive after the 5 minute mark, your spot may be given to another participant, and your class credit forfeited.

• Please exit the studio promptly after class so we can prepare for the next session.

Attire & Hygiene 

• Wear comfortable clothing that allows you to move freely.

• Please avoid clothing with zippers or hardware that could damage equipment.

• Grip socks are required for all Reformer Pilates classes.

• Shirts with sleeves are required for Aerial Yoga classes to help protect the hammocks.

• Please remove jewelry before Aerial Yoga classes to prevent damage to the fabric.

• Refrain from wearing intense fragrances as well as spf/lotions that may leave residue.

Cancelation & Refund

• Note that class credits are non-refundable, non-transferable, and do expire. Be sure to check the expiration date associated with your purchase.

• Group classes must be canceled at least 18 hours before the scheduled start time to retain your class credit.

• Private sessions must be canceled at least 24 hours in advance to avoid being charged.

• Even if you're outside the cancellation window, please let us know if you're unable to attend so we can offer your spot to another client whenever possible.

Schedule Changes

• Our schedule is subject to change.

• Group classes with fewer than three participants may be canceled with at least two hours' notice.

Waitlist

• We encourage you to join the waitlist—spots often become available.

• If your plans change, please remove yourself from the waitlist so another client can join.

• When a spot becomes available, you may either be automatically added to class or receive a notification through the Fit by Wix app to claim the available spot.

Payment Options

• Please bring a form of payment with you to The Studio in case you'd like to purchase a class, book a private or purchase something from The Shop.

• The Studio accepts Apple Pay, all major credit cards, cash (change is not provided) or checks.

Studio Etiquette

• Please silence and put away your mobile phone during class.

• Please clean all equipment and props after class.

• Report any damaged equipment to your teacher immediately.

• Please bring a reusable water bottle with a secure lid. This helps reduce waste while also preventing spills around the studio and equipment.

• Respect personal space, belongings and privacy of other students.

Lost Items

• The Studio is not responsible for lost or stolen personal belongings.

Shop Returns

• Returns and exchanges are accepted within 5 days of purchase.

• Merchandise must be unused, in its original condition, and have all tags attached.

• Sale items are final sale.

Feedback

• We always welcome your feedback and suggestions. If there's anything we can do to make your experience even better, we'd love to hear from you.